On November 24, 2025, a major announcement was made at Shenzhen Futian Convention & Exhibition Center. At the release of the 2025 China EV Charging & Swapping Operation Platform User Index TOP100 hosted by the BRICS EV Charging Forum Organizing Committee, EVCCE, a subsidiary of EAST Group, was successfully ranked among the top 100 for its outstanding user service and operational capabilities. This marks another authoritative recognition in the EV charging sector, following its selection as a national-level “Little Giant” enterprise of specialization and innovation.
As China’s first professional index focusing on user experience for EV charging and swapping operators, the ranking has been released annually for nine consecutive years since 2017, with an evaluation system centered on users.
The 2025 review covered over 30 million users across 75 major Chinese cities, assessing five core dimensions: overall satisfaction, search feedback, usage experience, station facilities, and platform innovation. Both data scale and evaluation comprehensiveness reached a record high. The results serve as a key reference for consumers and an important benchmark for measuring industry service quality.
EVCCE’s placement in the TOP100 reflects over a decade of technological accumulation and service upgrading in the EV charging and swapping sector. As the core new energy charging arm of EAST Group, EVCCE is committed to alleviating users’ range anxiety. It provides integrated energy solutions including PV-storage-charging-swapping, mobile storage-charging-swapping, DC microgrids and V2G. Its charging products feature up to 96% conversion efficiency and ultra-low standby power consumption, delivering both efficient charging and reliable safety.
To date, EVCCE operates more than 50,000 DC chargers nationwide. It partners with over 100 leading enterprises worldwide, including State Grid, Sinopec, CNPC, Tesla and XPeng. Its service network covers more than 100 countries and regions across North America, Europe, the Middle East and Africa. This ranking recognizes its operational strength and validates its achievements in user experience.
Moving forward, EVCCE will take this ranking as a new starting point.Leveraging EAST Group’s full industrial chain advantages in power electronics and energy management,it will continue to strengthen ultra-fast charging R&D, intelligent O&M upgrades and global service network expansion. By deepening AI integration and innovation in EV charging and swapping, EVCCE will deliver smarter, more convenient and safer energy replenishment services,support the high-quality development of China’s EV ecosystem,and contribute to energy transition under the “Dual Carbon” goals.
